At Resilite, we want to ensure that your experience is seamless from the moment you place an order until it arrives at your doorstep. Here's how you can track your order based on the type of product you purchased.
Tracking Orders Placed Online
If you ordered a product from our website, tracking is simple!
- Shop App: The Shop App allows you to easily track your online order. Once your order is processed and manufactured, you will receive an email confirmation with a tracking number as well as up-to-date tracking information in the App.
Tracking Custom Wrestling Mats or Wall Padding Shipping on Resilite Truck
For custom orders, such as wrestling mats or padding, the process is a bit different:
- Custom Orders: Our Logistics team will contact the shipping contact on the order when your custom mat or padding is ready to ship. You will receive an email with shipping information and any additional details necessary for your order's delivery.
Tracking Custom Ninja, Cheer or Gymnastics Mats
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Custom Orders and Standard: Our Sewn Division team will reach out with an email and provide tracking information
Need Assistance?
If you have any questions or need immediate help with your order, please feel free to contact us at customerservice@resilite.com Our customer service team is here to assist you.
Thank you for choosing Resilite. We’re proud to deliver the highest-quality mats to support your training and competition needs!